Processing Time

Orders are typically processed and shipped within 1-2 business days from the date of purchase, excluding weekends and holidays. For same day delivery, we have a cut-off of 12NN otherwise the orders will be delivered next day.

During high volume periods, such as holidays or promotional events, processing times may be slightly longer.

Shipping Methods

We offer standard and expedited shipping options within Bahrain. for domestic and international orders.

Domestic orders are shipped via Delybell and typically arrive within 1-2 days after processing.

International orders are shipped via Naqel and delivery times vary depending on the destination country.

Shipping Rates

For local deliveries, standard shipping rates applies (BD1.2) and for Express deliveries, BD3 applies.

For international deliveries, shipping rates are calculated based on the destination, weight, and shipping method selected during checkout, shipping rates starts from BD7.

Free shipping may be available for orders that meet a minimum purchase requirement, as indicated on our website or during promotional events.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses.
Some products may be restricted for international shipping due to customs regulations or other restrictions imposed by the destination country.
Customs and Duties

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

Senscent is responsible for paying any additional charges associated with customs clearance.

Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.

We are not responsible for orders that are lost or delayed due to incorrect shipping addresses provided by the customer.

Order Changes and Cancellations

Once an order has been processed and shipped, changes or cancellations may not be possible.

If you need to make changes to your order, please contact our customer service team as soon as possible for assistance.

Shipping Policy Updates

Our shipping policy is subject to change without prior notice. Any updates or changes to our shipping policy will be posted on our website.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team or +973 38925128 for assistance.